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Top Service, Top Value, Top Dogs - That's WUF!
  
At home, you pamper your dog with love, affection, and comfort as a precious member of your family. At Wüf Pet Resort & Spa, we want to offer your dog the same relaxed environment with comfortable surroundings and service tailored to his or her needs. Wüf provides a one-stop shop for pampering your dog. We offer dog daycare, boarding, grooming/spa services and pet supplies.
Our staff is dedicated to providing the same personal attention you - and your dog - have come to expect. When your dog is a guest at Wüf, we'll give him one-on-one attention, structured play time, and turn down service with a signature Wüf treat at the end of each day. Plus, we have a full menu of first-class spa services from an invigorating bath and body scrub to pedicures and massages. But don't worry - your dog will still be happy to see you when you get back.
For more information, take a look at our list of guest services.
Wuf Pet Resort & Spa New Client Application
WÜF PET RESORT & SPA POLICIES
Admission
Wüf Pet Resort & Spa reserves the right to deny admittance to pets without proof of current vaccinations, and/or pets displaying signs of untreated or potentially contagious conditions, and/or aggressive behavior. We reserve the right to charge handling fees for excessively difficult or aggressive pets requiring additional staff and\or additional time in order that we may deliver proper care.
Vaccinations
The required vaccinations for your pet are as follows:
• Rabies
• Distemper
• Parvo
• Bordatella (every 6 months)
• Flea and Tick Treatment
All dogs four months of age and older must have received the rabies vaccination. The "distemper" vaccine protects your dog against five or six viral diseases, including canine distemper and parvovirus. This vaccine is required, since these diseases can be life-threatening to unvaccinated dogs. Bordetella or kennel cough vaccination is particularly vital for all dogs in a boarding or day care situation, since the infection is airborne and quite common where dogs are housed together or play together.
Additionally, we require that you maintain a year-round treatment for ticks and fleas in order to protect the facility from any contamination and thus protect all of the pets. We recommend topical solutions such as Advantix and Frontline, which are available over-the-counter; we do not suggest collar prevention methods. Please talk to your veterinarian about your options and frequency of treatment.
Spayed/Neutered and Other Health Conditions
All pets not spayed or neutered will be admitted into our daycare play time on a case-by-case criteria.
Females that are 'in season' will not be allowed to participate in group play time.
We offer an individual daycare room for dogs who do not meet our daycare requirements.
Pets that have stitches, bandages or have broken bones may not attend daycare. If your pet has had recent surgery, please consult with your vet to find out how long your pet must rest before attending Wüf's play sessions.
Medications can be administered in a pill or ointment form at $1 per dispersion.
We cannot administer shots or injections.
Temperament Test
All new dogs must pass an onsite temperament evaluation prior to participation in daycare. Dogs that do not pass a temperament test will not be allowed in daycare. However, they are still welcome to board in our luxury accommodations.
Rates, Services, and Reservations
All rates and services are subject to availability and change.
During Holiday stays, a deposit may be collected to ensure your pet's spot.
Drop-off and Pick-up Hours
We are open to the public 7 days a week. Our hours are as follows:
Monday - Friday 6:45am to 7pm
Saturday: 9am to 5pm
Sunday: 11am to 7pm
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Extended hour pick-ups are available upon request and must be made 24 hours in advance.
Check out time is 1 p.m. Any pets picked up after 1 p.m. will be charged half the room rate their pet stays in.
Drop-off for daycare is typically between 7am to 9am and pick-up is required by 7pm. Dogs in our care after 7pm are admitted for boarding and boarding rates will apply.
Daycare, Boarding and Day Spa Cancellations
We request 24-hour notification by telephone for cancellation of spa services, so that we may reschedule without charging for missed appointments. We request 48-hour notification by telephone for cancellation of boarding reservations.
Food
In order to maintain a consistent environment for your pet, we suggest you bring the food you feed your pet daily at home. Please bring all servings in marked containers and bags, marked with specific feeding instructions.
Our house blend of food is designed for sensitive stomachs and is ideal in boarding situations, where new stimuli may cause digestive upset in some pets.
We administer our house food, california natural, for $2 per feeding.
Emergencies
In the rare case of an emergency, we contact you, your veterinarian, and contact our veterinarian on call at VCA Metroplex Animal Hospital. For any health concern that may arise, our pet care professionals maintain a detailed log and provide it to you and your veterinarian. If our vet advises or we feel safety is a concern, your pet will be quarantined to prevent further injury or risk illness.
If your pet receives a non emegency scratch, scrape or bite we will clean your pet's wound and alert you upon pick up.
Wüf Pet Resort & Spa relies on VCA Metroplex Animal Hospital at 700 W. Airport Freeway in Irving. They can be contacted at 972-438-7113 or www.vcapets.com.
Signature
Upon admission for services, your signature of contract acknowledges your awareness and acceptance of our policies. Thank you for your trust in allowing us to care for your pet, a member of your family and of ours.
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